I recently ran across this video again, and there is no clearer example of who you should really be thinking about when you are building a website or web-based software. Watch the video and we will catch-up after.

I know, right! Granted this is a Google Chrome advertisement, but it is a very real look at very real users. These people are not web designers, or developers. However, they are everyday people who use computers all the time and still have a hard time understanding the concept of a browser. When designing a product that is easy to use, you must make design decisions base on more of these types of users than any other kind. So keep these users in your mind, your heart, and keep this video around for inspiration in the future.

Now I need to find that big E to post this to the Internets through my AOL broadband…